Four divisions, twenty-one services, one accountable supplier. DSS Facilities delivers commercial cleaning, licensed security, grounds maintenance and waste removal across New South Wales, Queensland and Victoria — under ISO-certified systems, with every shift, task and incident logged and visible to you in real time.
Most property and facility managers run cleaning through one contractor, security through another, grounds through a third and waste through a fourth. Four inductions. Four sets of insurances to chase. Four invoices. And when something is missed at 6am, four numbers to call before anyone takes responsibility.
DSS consolidates all four into a single contract with a single account manager and one point of accountability. We began in 2008 as a premium Sydney security provider and expanded into cleaning and facilities maintenance in 2018 — which means the security discipline of vetting, licensing, rostering and incident reporting is applied to every division we run, not just the one it came from.
Every service below is delivered by DSS employees under DSS supervision, DSS insurances and DSS systems. We do not sub-contract your site to a third party and call it our own.
Commercial, office, strata, construction, warehouse, industrial, after-event, residential, and vehicle & fleet. Daily programmes through to one-off deep cleans and handover presentations.
Static guards, mobile patrols, premium concierge, back-to-base monitoring, event security, and retail, corporate & hospitality protection. Master-licensed in all three states.
Lawn mowing, garden landscaping and qualified arborist services. Scheduled grounds programmes that keep common areas and street frontages presentation-ready year round.
General rubbish removal, construction waste and green waste. Responsible disposal with diversion from landfill wherever the waste stream allows it.
Nine cleaning disciplines under one roster. Whether it is a commercial tower on a nightly programme or a construction handover that has to pass inspection on Friday, the scope is scheduled, the tasks are logged and the result is verified.
Professional programmes tailored to offices, retail spaces and business premises. Spotless, hygienic environments delivered on flexible schedules that work around your operating hours.
Keeping workplaces clean, organised and welcoming. A healthier environment for staff, clients and visitors, with consumables management and periodic detail work built into the programme.
Common areas, lobbies, car parks, bin rooms and shared amenities maintained to the standard residents expect and committees can defend at an AGM.
Post-construction and builders cleans that remove dust, debris and building residue. Newly built and renovated spaces prepared for safe, polished handover.
Large-format cleaning for storage and distribution facilities. Racking, floors, loading docks and amenities kept clean, safe and compliant in live operating environments.
Factories, plants and heavy-duty facilities cleaned under strict safety standards, with method statements and risk assessments prepared before crews attend site.
Rapid turnaround for venues, functions and celebrations. Spaces restored to presentable condition overnight so the next booking is never compromised.
Trusted domestic cleaning with customised solutions to suit the household — including end-of-lease and periodic deep cleans for managed residential portfolios.
Scheduled presentation cleaning for commercial fleets. Vehicles that carry your branding stay looking like an asset rather than a liability.
Where DSS started, in 2008. Every guard is police-checked, reference-checked, literacy and numeracy tested, security licensed and first-aid certified, with additional training in de-escalation and customer service — because on most sites the guard is the first person a visitor speaks to.
Licensed officers posted to your site, vetted through police checks, literacy and numeracy testing and reference checks. Trained to communicate calmly and prioritise customer service alongside protection.
A fleet of 15+ vehicles across New South Wales, each equipped with security technology enabling real-time property monitoring. Routine checks and emergency response, with a visible deterrent presence.
Bespoke concierge shaped to the character of each building and its residents. From greeting guests to coordinating personalised services, every interaction reflects the standard of the address.
Our 24/7 National Operations Centre monitors live feeds, alarms and access control in real time, with trained professionals ready to respond to threats immediately.
Dynamic security assessments tailored per event. Crowd management, controlled access and rapid incident response that keeps the environment safe without disrupting the experience.
Asset protection for retail and commercial buildings, focused on risk management and incident response so businesses, staff and customers stay safe and operations run smoothly.
The two services most often bolted onto a cleaning contract at the last minute — and the two that most visibly affect how a property is judged from the street.
Scheduled mowing for consistently maintained, attractive outdoor areas. Clean cuts, edged borders and cleared clippings on every visit.
Creative and functional landscaping that lifts the appeal of a property, designed and then maintained by the same team that built it.
Qualified arborist services for safe tree care, pruning, removal and maintenance — protecting the health, safety and appearance of trees and the areas beneath them.
Efficient removal for homes, businesses and construction sites. Unwanted waste disposed of responsibly, keeping the property clean and clutter-free.
Reliable clearance for building sites, renovations and demolition projects. Debris cleared quickly and safely to maintain a tidy, compliant work environment.
Eco-conscious collection for gardens, landscaping and outdoor clean-ups, with organic waste diverted to appropriate processing rather than landfill.
The difference between a contractor who says the work was done and one who can show you. Our systems verify attendance, confirm completed tasks and track shift information in real time, then surface it to you as service updates, performance reports and compliance records.
Illustrative view of a typical site day. Reporting fields, frequency and escalation thresholds are configured to your contract during mobilisation.
Everything a procurement or risk team asks for in a tender, held current and available on request.
ISO-certified management systems across Quality, Environmental and Work Health & Safety — reflecting a commitment to excellence, sustainability and continuous improvement rather than a one-off audit.
DSS is CM3 certified, meeting the contractor WHS pre-qualification standard required by many property, government and institutional clients before a supplier can be engaged.
Certification under JAS-ANZ accredited systems, and membership of ASIAL — the Australian Security Industry Association — reflecting recognised industry standards in our security operations.
Committed to eliminating modern slavery in our business and supply chain, supported by awareness training and workshops delivered to all employees.
Meticulous checks maintaining full compliance with relevant modern awards and legislative requirements across every state in which we operate.
Registered with the Queensland and Victorian Labour Hire Licensing Authorities, adhering to the Labour Hire Licensing Act 2018 in the provision of services across Australia.
| Jurisdiction | Licence type | Number |
|---|---|---|
| New South WalesHead office — Revesby | Security Master Licence | 410240947 |
| QueenslandFortitude Valley | Security Master Licence | 4893314 |
| QueenslandFortitude Valley | Labour Hire Licence | LHL-01923-H2B2P |
| VictoriaMelbourne | Security Master Licence | Z78-901-40S |
| VictoriaMelbourne | Labour Hire Licence | VICLHL10414 |
| NationalDSS Facilities Pty Ltd | Australian Business Number | 92 131 862 050 |
Not a Sydney business servicing interstate from a distance — a licensed, staffed office in each state we operate in, working to the same systems and the same reporting.
Transitions are where facilities contracts are won and lost. Ours are planned, staged and documented — so the first morning under a DSS contract looks like any other morning to the people who use your building.
We walk the site with you, document current scope, frequencies, access and problem areas, and record what the outgoing arrangement actually delivers versus what it promises.
A written scope of works, task frequencies, KPIs and escalation thresholds agreed in advance — so both sides are measuring the same thing from week one.
Rosters built, staff vetted, licensed and inducted, equipment and consumables staged. Where practical, incumbent staff are offered continuity of employment.
Portal configured, reporting switched on, account manager on site for the first shifts. Any teething issue is caught and closed inside the first fortnight.
Structured reviews against the KPIs agreed at stage two, with portal data attached. Scope adjusts as the building changes rather than drifting out of date.
Over 60 years of combined experience in facilities and management services. Our leadership team supports every customer directly with industry knowledge and acumen, building trusted, long-term business partnerships.
Global property services firms, NRL clubs, local government, community venues and national charities — sectors where a failed clean or a security lapse is not a small problem.
“The team at DSS Facilities is reliable, responsive and easy to deal with. Their attention to detail and commitment to quality service truly sets them apart.”
Daniel K. · Client“DSS Facilities has been fantastic to work with. Their team is always professional, punctual and delivers exceptional cleaning services for our commercial property.”
Michael R. · Client“We hired DSS Facilities for strata cleaning and lawn maintenance, and the results have been outstanding. The property always looks clean, fresh and well maintained.”
Sarah T. · ClientSend us your scope, or let us conduct a site assessment and build one. Either way you will receive a written scope of works, a task-frequency schedule and a fixed price — plus a full compliance pack with current licences, insurances and certifications for your procurement team.
